Name: Smita Boradia
Designation: Client Partner
Company: Deloitte
Location: USA
Kamala Ganesan is an accomplished IT professional with over 16 years of experience leading projects from requirement gathering to testing. As a Testing Manager, she oversees a team of 20+ testers across multiple projects in the GPS sector. Her functional expertise during design sessions has been instrumental in bridging business gaps and delivering comprehensive, end-to-end solutions. Kamala’s efforts focus on ensuring client applications meet their requirements while identifying and addressing gaps or security vulnerabilities. As a Delivery Pool Manager, she played a pivotal role in expanding Deloitte’s presence by introducing functional security testing across various integrated eligibility applications.
My leadership style is transformational. I strive to empower my team by encouraging them to take ownership of their work, which fosters learning, growth, and confidence. Great leaders are effective listeners, problem solvers, and collaborators who inspire trust and creativity.
Can you share a time when you faced a significant setback or challenge as a leader, and how did you navigate through it?
During the COVID-19 pandemic, our team expanded while working entirely remotely. Transitioning knowledge, fostering team rapport, and building a cohesive unit were significant challenges. By prioritizing open communication and mutual understanding, I successfully cultivated a technically proficient and cohesive team that excels to this day.
What is a significant achievement you’ve made in your career?
After taking a career break to focus on motherhood, I returned to the IT sector at an entry-level position and progressed to my current role as a Solution Manager. Rising through the ranks in a competitive field has been a remarkable and fulfilling journey.
What resources, such as books, podcasts, or online courses, do you recommend for people in your role or domain? What strategies do you employ to stay ahead in an ever-evolving industry?
Effective communication is vital for a leader’s success. I continually challenge and equip myself through certifications in project management and personal branding strategies. Staying adaptable, embracing innovation, and remaining curious are the keys to thriving in a dynamic business environment.
What is the future trend in your business?
The future of our industry lies in leveraging advanced technologies to enhance efficiency, security, and innovation, especially in integrated eligibility and digital transformation.
Who are your mentors or people who positively impacted your professional career?
The leaders I’ve worked with on various projects have greatly influenced my career, shaping my approach to problem-solving, leadership, and professional growth
